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Business Analyst - Salesforce

New Jersey
Full Time/Direct Hire
Contact for Details
08-12-2019 05:50 PM
Velocity Technology is currently seeking a Sr. Business Analyst for our direct client, a multinational retail/manufacturer in Jamesburg, NJ. This is a full-time position with a competitive salary and benefits. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor currently.

The business analyst will be responsible for assisting with business process analysis, design, maintenance and enhancement of business applications, providing specialized technical or business knowledge to projects. This individual works through the creation of functional requirements and test plans in support of business process design, new system development, software implementation prototype and system testing, user training, and recommending business procedure improvements. There will be a focus on implementing and testing the application.
  • Work closely with analysts to understand the business requirements and translate them into IT Functional Designs.
  • Work closely with development resources to ensure proper communication and translation of requirements. 
  • Act as liaison between business users and technical support in the daily support of ERP and 3rd Party Applications.
  • Provides on-going application support, develops process models, participates in business requirements, creates functional requirements, test plans, and executes system testing. 
  • Configure, implement, test, and deploy application and Enterprise Resource Planning (ERP) solutions. 
  • Develop and implement effective and strategic business solutions through research and analysis of data and business processes. 
  • Build processes and technology improvements and proposes efficiency initiatives. 
    Participate and is an active contributor in discussions with business users and leaders regarding areas of opportunity to leverage technology. 
  • Research, analyze and recommend business workflow and application best practices.
  • Develop and maintain working knowledge of applications functionality within their domain (e.g. Sales, Marketing, Quoting and Pricing)
  • Research and resolve operational application issues. 
  • Create supporting application documentation and end user process and training documentation. 
  • Act as a liaison with the business community and senior analysts in the daily support of all business applications. 
  • Perform daily ongoing triage, support and maintenance of existing business systems ( and internal home-grown applications). Activities include the following: Perform root cause analysis. Triage, test, perform migrations, and resolve issues.
  • Review technical documents and work with other functional teams to ensure cross application integrity is considered.
  • Ensure all documentation standards are followed and maintained on a regular basis.
  • Assist with routine patch testing and upgrades and oversee the conversion of data and testing of interfaces/extensions.
  • Assist in the development of training materials for users.
  • Support Business Operations by clarifying system functionality.
  • Support the sales organization by providing answers to how-to questions.
  • Contributes to the successful launch and ongoing support of new project assignments.
  • Experience writing functional/business requirements and preparing functional designs.
  • Experience with required.
  • SQL Skills: Novice level or above.
80% functional and 20% technical.
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